What Personal Information We Hold and Why
When you open an account with us, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. We also record your login timestamps, device type, and session activity so we can detect unauthorised
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access and resolve any deposit or withdrawal queries quickly. Transaction records linked to your chosen payment rail are retained for a minimum of five years, in line with financial record-keeping obligations that depend on local law. We do not sell, rent or trade your personal data
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to third parties for marketing purposes. Any sharing with payment processors — such as the infrastructure behind QRIS clearing — is limited strictly to what is needed to complete your transaction. You can request a full copy of the data we hold about you at any
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time by contacting our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.